Banking Insights

February 07, 2022  |  by Michael Engel

Once banks break from the traditional, channel-centric approach that often stifles innovation, they'll be able to offer dynamic digital ecosystems that match customers' need for the "always on" solution.

January 10, 2022  |  by Diebold Nixdorf

Doing nothing isn't the way to go, but a Big Bang approach is risky and expensive. A phased, agile approach to updating payments platforms is less risky and allows banks to ramp up legacy systems step-by-step, channel by channel, and transaction by transaction.

December 13, 2021  |  by Jodi Neiding

Although digital and automated transactions are growing, it doesn’t mean that banks can’t provide unique experiences at these channels while maximizing opportunities to generate leads, cross-sell and reinforce cross-channel richness.

December 06, 2021  |  by Diebold Nixdorf

The “instant coffee” phenomenon revolutionized the retail industry, embedding your payment in the ordering process. As instant payments, loyalty cards and other alternative methods gain popularity, are you prepared to process those payments types?

November 15, 2021  |  by Julie Hogan

Outsourcing ATM operations enables FIs to deliver a superior consumer experience, be in full control of security and compliance and increase efficiencies and channel profitability. This blog is a collection of the primary benefits we heard from four FIs from around the globe.

November 12, 2021  |  by Habib Hanna

Despite the growing use of digital payments, cash will remain an important payment method; we’re seeing an increase in cash deposits, laying the foundation for a business case for cash recycling.

November 02, 2021  |  by Himanshu Tiwari

Security approaches to meet today’s demands are not black and white anymore. Institutions must take aggressive measures to prevent any form of attack and maintain consumer trust. Network operators simply cannot let their guard down on any front—so how can they effectively manage attacks coming from every angle?

October 28, 2021  |  by Diebold Nixdorf

“Instant payments.” It’s a term that’s been talked about for years, but in practice (if you exclude the use of cash) it’s less than a decade old. So, what does it really mean? And why is it so important in today’s payments space?

October 26, 2021  |  by Anja Popp

Dive into the latest research on the types of consumers using your banking channels. We partnered with NielsenIQ to survey 12,000 people across 11 countries. Find out what they really want in a bank.

October 19, 2021  |  by Marcelo Castro

FIs around the globe are taking measures to combat skimming and the race to prevent fraud is never-ending. Anti-skimming technology remains an essential asset to protect consumers and their data from fraud while simultaneously preserving their trust in their bank. See how our ActivEdge card reader has proven to be a game-changer to defeat all known skimmers.